‹   Return to Information Center

Season Ticket Holder FAQs

Click the questions below to expand. If you have additional questions that you cannot find here, contact us at Utah.Service@broadwayacrossamerica.com

  • I am not a season ticket holder. How do I become one?

    We will notify waitlist and E-Club members in early April with dates and details about the sale of season tickets.

    CLICK HERE TO SIGN UP FOR OUR E-CLUB

  • I am a season ticket holder. When can I renew?

    CLICK HERE TO RENEW ONLINE

    Renewal Packets are in the mail.

    Renewals Monday March 5 at 9AM online, in person, by fax, and by email.

    Wednesday March 7 by phone, online, in person, by fax, and by email.

    Call 801-355-5502 or 800-259-5840

  • What are the 2018-19 season shows & dates?

    The 2018-19 season shows are as follows:

    Waitress September 25-30, 2018

    Come From Away November 6-11, 2018

    Finding Neverland December 4-9, 2018

    Disney’s Aladdin April 25-May 12, 2019 (Subscription week April 26-May 1, 2019)

    School of Rock May 28-June, 2019

    Rent June 25-30, 2019

    The 2018-19 +Add-Ons are as follows:

    Wicked January 30-March 3, 2019

    The Book of Mormon August 13-25, 2019

  • How do I request an upgrade?

    You can request an upgrade starting March 5.  All upgrades must be done in writing.

    Please make sure you are as specific as possible.

  • How can I purchase additional season packages?

    We will not be selling any additional packages at this time.   Due to the demand for season tickets we are offering additional season package seats at a later date.  We will have a random drawing for those who wish to purchase additional season package tickets.  Please go to Broadway-at-the-Eccles.com for more details.

  • How many additional tickets can I purchase?

    For most shows the limit of 6 seats per season package seat, this is on top of their season package seat(s).  We have the right to refund any orders that exceed that limit without notification.

  • How can I split seats into different accounts?

    Splitting seats into different accounts must be done before payment.  We will need the following information from the account holder for the new account, name, address, phone number, email address, exact seat location(s) you’re splitting, and payment.  This can be done by email or your faxed/mailed invoice.  For more information go to Broadway-at-the-Eccles.com.

  • When will my tickets be mailed?

    Season tickets are typically mailed one month prior to the first performance. You will receive an email notification when we have sent out season tickets.